Manage your choices
You can review or change optional cookie permissions at any time.
This policy explains how Yatelo uses cookies and similar browser technologies on yatelo.com. These technologies may store or read information in cookies, local storage, session storage, or similar browser features.
How consent works
Necessary technologies run because they are required to provide secure login, payments, language selection, and your saved privacy choices. In regions that require consent, optional functionality, analytics, and marketing services remain disabled until you allow their category. Where applicable, Yatelo also respects Global Privacy Control signals.
Technologies we use
| Provider | Examples | Category | Purpose | Retention |
|---|---|---|---|---|
| Yatelo / c15t | c15t consent record | Necessary | Stores your consent choices and the policy version that applied. | Based on the active regional consent policy. |
| Yatelo | yatelo_refresh, ya_auth | Necessary | Keeps signed-in sessions secure and supports account navigation. | For the login session or until sign-out and expiry. |
| Yatelo | i18next | Necessary | Remembers your language selection. | Up to 12 months. |
| Chatwoot | Support-chat browser storage | Functionality | Provides customer support chat and conversation continuity. | According to the support service configuration. |
| Google Tag Manager and configured Google services | Analytics and advertising identifiers, when enabled | Analytics / Marketing | Measures site performance and campaign effectiveness. | Varies by the configured Google service. |
| Advertising partners | Ad click and conversion identifiers, when enabled | Marketing | Measures which ads lead to visits and purchases, and helps ad platforms show more relevant ads. | Set by each partner, according to its own policies. |
| Affiliate and referral partners | Referral codes and click identifiers | Marketing | Credits the partner or creator who referred you, so they can be paid for the referral. | For the referral window of the affiliate program. |
| App attribution partner | Link and campaign identifiers, when enabled | Marketing | Connects a website visit to a later install of the Yatelo app, so campaigns are credited correctly. | Set by the partner, according to its own policies. |
| Statsig | Analytics and session-replay storage, when enabled | Analytics | Helps us understand product usage, errors, and performance. | According to Yatelo's Statsig retention settings. |
| Stripe and PayPal | Payment, fraud-prevention, and security storage | Necessary | Processes payments and helps prevent fraudulent transactions. | Set by the payment provider and applicable legal requirements. |
Third-party services
Some services set their own cookies or browser storage after they are allowed or when you deliberately use a necessary feature such as checkout. Their retention periods and exact identifiers can change as providers update their services.
Some analytics and marketing measurements are first sent to Yatelo's own measurement endpoint on yatelo.com, which then forwards them to the providers above. This happens only for the categories you allow, and the same consent choices apply.
Interest-based advertising
We use Google services for analytics and advertising. To learn how Google uses information from sites that use its services, see How Google uses information from sites or apps that use our services.
Your Privacy preferences control what Yatelo shares with advertising partners. You can also opt out of interest-based ads from many companies at Your Online Choices (Europe) and YourAdChoices (Canada).
Changing or withdrawing consent
Open Privacy preferences in the footer or use the button above. Withdrawing a category prevents its services from loading on the next page view. The page may reload so previously loaded services stop running reliably.
Contact us
Questions about this policy can be sent to privacy@yatelo.com.
Last updated: October 10, 2026