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Frequently Asked Questions
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical SIM card.
How do I activate my eSIM?
Once purchased, you'll receive an email with a QR code. Go to your phone settings, select "Add Cellular Plan" and scan the QR code.
Is my device compatible with eSIM?
Most newer smartphones support eSIM. You can check compatibility on our device compatibility page.
Can I use my eSIM and physical SIM at the same time?
Yes, most eSIM-compatible devices support Dual SIM Dual Standby (DSDS), allowing you to use both simultaneously.