Obtenha um eSIM para Mayotte

Most phones from 2018 onwards support eSIM, including iPhone XS to iPhone 17, Google Pixel 3 and newer, Samsung Galaxy S20+ through S25 series (plus Z Flip/Fold), and iPads with cellular. Need to check? View the full Device Compatibility List.

Nope! You can use both your physical SIM and eSIM at the same time if your phone supports dual SIMs.

• 1GB: Light browsing, messaging, and maps for a couple of days
• 3-5GB: A week of regular use
• 10GB+: Streaming, remote work, or long trips

Each plan's validity period is shown on the product page before you buy (for example, 7, 15, or 30 days) and starts counting from activation, not purchase. Unused data does not roll over once a plan expires, so choose a validity window that matches your trip.

Most Yatelo eSIMs are data-only, but some plans include voice minutes and SMS, look for 'Voice & SMS' options when selecting your plan. For data-only plans, you can still make calls and send messages using apps like WhatsApp, iMessage, FaceTime, and Telegram.

Hotspot and tethering support depends on the plan and destination, check the plan details on the product page before purchasing. Where it's supported, sharing your eSIM data with other devices works the same as with a regular SIM.

Yes, you'll need an internet connection (Wi-Fi or existing mobile data) to download and install your eSIM. We recommend installing it before you travel, while you're still on a familiar network, so it's ready to connect the moment you land.

Choose one of these options in the app:

• Direct install: Tap "Activate SIM" in the app (on supported devices)
• QR code: Scan from another device
• Manual input: Enter details manually if needed

Yes! You can easily add more data or buy a new plan within the app.

Yes. Every eSIM plan and eSIM top-up you buy earns Yatelo Credits as cashback: 3% on plans under 10 GB and 5% on plans of 10 GB or more. Unlimited plans earn 3% when valid for under 10 days and 5% for 10 days or more. Cashback is based on the amount you actually paid, after any discount or credits and excluding taxes, and is added to your account once your payment is confirmed. Use your credits on any future purchase within one year. If an order is refunded, its cashback is removed. See our Terms and Conditions for full details.

Yes! For the fastest help, use the in-app chat for instant support. You can also email us at support@yatelo.com or visit our Contact page, though replies there take up to 24 hours.